Introducing the scope and scale of government, competing approaches to the study of management in the public sector, different forms of service delivery and the major topics in the subject such as strategic management, leadership and performance management, this book continues to be a key point of reference for lecturers and students in the field.
This leading text has been completely revised and updated throughout. It covers the whole field of public management and administration, offering discrete chapters on the main topics in the field.
1. An Era of Change
2. The Role of Government
3. The Traditional Model of Public Administration
4. Public Management
5. Public Policy
6. Governance
7. Accountability
8. Stakeholders and External Constituencies
9. Regulation, Contracting and Public Ownership
10. Strategic Management
11. Managing People and Leadership
12. Service Delivery
13. Managing with Technology
14. Financial and Performance Management
15. Conclusion: Paradigms in Public Management.
