For undergraduate and graduate courses in human resources.
A diverse approach to understanding and managing diversity.
Understanding and Managing Diversity uses applications to clarify the complexity of a diverse workforce, and explains how it can be used as an organizational asset. This text also provides students with a wide range of expertise-from the perspective of experienced interdisciplinary instructors (business, psychology, economics, theology, law, politics, history, etc.) to practitioners (diversity trainers, corporate managers, etc.).
Teaching and Learning Experience
This program will provide a better teaching and learning experience-for you and your students. Here's how:
Provide Students with an Accessible Format: Information is presented in a logical succession to help students learn that is in a way accessible to them.
Present New and Timely Diversity Topics: Topics include Racial Identity, Work-Life Balance, Diversity Leadership, and Workplace Communication.
Stimulate Critical Thinking about Managing Diversity: A Best Practices feature provides examples of successful innovations.
Table of Contents
INTRODUCTION: Understanding Workplace Diversity: Where Have We Been and Where Are We Going?
SECTION I: UNDERSTANDING INDIVIDUAL PERSPECTIVES OF DIVERSITY
Diversity Today: Fact or Fiction? Carol P. Harvey
DIVERSITY! Jeanne M. Aurelio and Christopher Laib
Body Ritual Among the Nacirema Horace Miner
Increasing Multicultural Understanding: Uncovering Stereotypes John R. Bowman
I AM . .. M. June Allard
Are You Privileged? Mark Julien and Micheal T. Stratton
White Privilege and Male Privilege: A Personal Account of Coming to See Correspondences through Work in Women's Studies Peggy McIntosh
The Emotional Connection of Distinguishing Difference and Conflict Carole G. Parker
Exploring Diversity in Your Organization Carol P. Harvey
The Pitney Bowes Case: A Legacy of Diversity Carol P. Harvey
Integrative Questions for Section I
SECTION II: Understanding the Primary Dimensions of Diversity: Race & Ethnicity
Being An Only: A Field Assignment Carol P. Harvey
Thriving in a Multicultural Classroom Michelle R. Dunlap
Since We Elected an African American President Twice, Is Racism Still an Issue in America? Joyce McNickles
Immigration Patterns: The Transition Process M. June Allard
The Coca-Cola Company: Then and Now Carol Harvey
Integrative Questions for Section II
SECTION III: Understanding The Primary Dimensions of Diversity: Age, Gender, Sexual Orientation, and Physical and Mental Challenges
How Old Should You Be To Drive A Bus? Exploring Ageism Sharon P. McKechnie
Generational Diversity in the Workplace Diane M. Holtzman, Evonne J. Kruger and Charles D. Srock
Exploring The Gender Gap: What Are the Issues? Carol P. Harvey and Deborah L. Larsen
When Women Do Lead: Gender Bias 2013 Style Carol P. Harvey
The Paradox of Male Privilege: Toward a Gender Democracy & Democratic Manhood Steven D. Farough
Sorting Through Lesbian, Gay, Bisexual, and Transgender Issues in the American Workplace Gerald Hunt
Is This Sexual Harassment? Carol P. Harvey
Musical Chairs M. June Allard
Professor on Wheels: A Case of Disability and Diversity Mark E. Moore and Caryl L. Martin
The Cracker Barrel Restaurants John Howard
Integrative Questions for Section III
SECTION IV: Understanding The Secondary Dimensions of Diversity: Social Class, Religion, Appearance/ Weight, Language/Communication and Military Service
Does Social Class Make a Difference? Carol P. Harvey
Social Class: The Fiction of American Meritocracy Colleen A. Fahy
Religion in the Workplace Kathleen M. Fisher, Jeanne M. McNett, and Pamela D. Sherer
Understanding Intercultural Communications in Today's Global Environment Gina Ruxton and Carol P. Harvey
Communicating with a Global Call Center Exercise Carol P. Harvey
The Culture of the U.S. Air Force and Its Impact on a Mobile Training Team Case Christopher C. Butts, Elizabeth Sanz, Kizzy M, Parks, and Daniel P. McDonald
Fighting for Equal Opportunity: Women's Changing Roles in the U.S. Military Joseph R. Bongiovi
Choosing the Board: Charting the Course with Competing Priorities M. June Allard
Appearance and Weight Discrimination in the Workplace M. June Allard
Fairfax Metropolitan Hospital: The Candidate M. June Allard
Integrative Questions for Section IV
SECTION V: Managing Diversity in Terms of the Ethical, Legal, Media and Marketing Issues
The Ethics of Workplace Diversity Jeanne McNett
Ethics and Diversity Cases. Legal Applications in the Workplace M. June Allard
How Canada Promotes Workplace Diversity Marc S. Mentzer
A Report on the Current Health of the Media M. June Allard
Exercises in Media Diversity M. June Allard
New Business Opportunities: Changing Consumer Markets M. June Allard
Points of Law: The Bar Exam M. June Allard
Chick-Fil-A and the Media Carol P. Harvey
Integrative Questions for Section V
SECTION VI: Managing Organizational Change and Diversity: Current Issues
What Do Organizations Do to Manage Diversity? Examining Corporate Leadership, Training, Mentoring, Employee Resource Groups and Social Responsibility Programs Carol P. Harvey
Work-Life Balance Issues: Changing When and How the Work Gets Done Carol P. Harvey
The Six Sigma Case: Promotion at Western Company Rana Haq
Diversity and Inclusion Awards. A Critical Examination M. June Allard
One Workplace Bully is One Too Many: The Four Faces of Bullying Andra Gumbus
A Case of Harassment, Discrimination, or Bullying? You Decide . . . Andra Gumbus
The Path to Inclusion: The Business Case for Diversity at Ocean Spray Carol P. Harvey
Integrative Questions for Section VI
SECTION VII: Capstone Experiences for Understanding and Managing Diversity
Creating a Case to Better Understand and Manage Diversity Carol P. Harvey
Creating Diversity Awareness: A Video Project Cary J. LeBlanc
Evaluating Diversity Management: Conducting a Diversity Audit Carol P. Harvey
Integrative Questions for Section VII
