Crew Resource Management 2nd edition
Paperback by Kanki, Barbara G. (Retired, NASA, Ames Research Center, Moffett Field, California, USA); Anca, José (Faculty of Science, Engineering & Technology, Swinburne University of Technology, Hawthorn, VIC, Australia); Helmreich, Robert L. (Dept. of Psychology and Human Factors, Universtiy of Texas, Austin TX, USA)